JMT Transport

JMT Transport Website Policies

 

Privacy Policy

JMT Transport Privacy Policy

JMT Transport (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We may collect the following personal information when you use our website, purchase products, or contact us:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via NAB — we do not store your full credit card details)
  • IP address, browser type, and cookies for website analytics

How we use your information

We use your personal information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and marketing communications (if you’ve opted in)
  • Improve our website and services
  • Comply with legal obligations

Who we share information with

We may share necessary information with:

  • Payment providers (NAB Merchant Services)
  • Delivery partners (e.g. Australia Post, courier services)
  • IT and website service providers
    We do not sell or rent your personal data to third parties.

Data security

Your data is protected with secure servers, SSL encryption, and restricted access. While we take all reasonable measures, no system is completely secure.

Your rights

You may request access to or correction of your personal information at any time by contacting us. You can also opt out of marketing emails using the unsubscribe link.

Contact us
For privacy questions, email: admin@jmtransport.com.au

 

Terms & Conditions

JMT Transport Website Terms & Conditions

By accessing or using our website, you agree to be bound by these Terms & Conditions.

Website use

  • You must use this site lawfully and not for any unlawful purpose.
  • Content, images, and branding on this site remain the property of JMT Transport and cannot be copied or reused without permission.

Online store

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • We take care to display accurate product descriptions, pricing, and availability, but errors may occur.
  • We reserve the right to refuse or cancel orders where errors are present.

Limitation of liability

  • To the extent permitted by law, JMT Transport is not liable for indirect or consequential loss arising from use of this website or delays in delivery.
  • Nothing in these terms excludes your rights under Australian Consumer Law.

Governing law

These Terms are governed by the laws of Queensland, Australia.

 

Delivery & Returns Policy

JMT Transport Delivery & Returns Policy

Shipping

  • We deliver merchandise across Australia using Australia Post.
  • Orders are typically dispatched within 3 business days.
  • Delivery times vary by location.

Shipping fees

  • Standard delivery fee: calculated at checkout.

Tracking

  • Tracking details will be provided by email once your order has been dispatched (where available).

Failed deliveries

If an order is returned to us due to incorrect address or failure to collect, redelivery fees may apply.

Returns & Refunds

We comply with the Australian Consumer Law.

You are entitled to a replacement, repair, or refund if the product you purchased is:

  • Faulty or defective
  • Significantly different from its description
  • Not fit for purpose

We do not offer refunds for change of mind, but may offer exchanges at our discretion.

How to request a return

  • Contact us at admin@jmttransport.com.au/0488420355 within 7 days of receiving your order.
  • Provide proof of purchase and photos if the item is damaged or faulty.
  • Return postage is covered by JMT Transport if the item is faulty, otherwise the customer is responsible.

Refunds will be processed back to your original payment method once the item has been received and assessed.

 

Data Security Statement

JMT Transport Data Security

We take the security of your personal information seriously.

  • Payments are processed securely via NAB Merchant Services through our WooCommerce checkout.
  • Our website uses SSL encryption to protect your data during transmission.
  • We do not store credit card details on our servers.
  • Our systems are regularly updated and monitored to reduce risks of breaches.

While we use industry-standard measures, no method of electronic transmission or storage is 100% secure. By using our website, you acknowledge this risk.